Privacy Policy

1. Introduction

SANCTUM PBC (“Company,” “We,” “Our,” or “Us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy describes how we collect, use, store, and protect your data when you visit Sanctumaspen.com (the “Site”), interact with our services, or engage with our offerings.

By using this Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (Voluntarily Provided)

When you engage with our Site, we may collect:

• Name
• Email address
• Phone number
• Payment information (when making purchases)
• Other details voluntarily submitted through forms, event sign-ups, or service inquiries

b. Non-Personal Data (Automatically Collected)

When you visit our Site, we automatically collect:

• Device Information: Browser type, operating system, and device type
• IP Address & Location Data: Helps optimize user experience
• Site Usage & Analytics: Pages viewed, time spent, clicks, and referral sources
• Cookies & Tracking Data: See Section 6 for details

3. How We Use Your Data

We use your information to:

• Provide services, process transactions, and respond to inquiries
• Improve Site functionality and enhance user experience
• Conduct analytics and monitor Site performance
• Send newsletters, event updates, and promotional offers (you can opt out at any time)
• Comply with legal and regulatory requirements

We DO NOT sell, rent, or share personal data with third parties for marketing purposes.

4. Payment Information Security

• All transactions are processed through secure third-party payment processors (e.g., Stripe, PayPal)
• We do not store or process credit card details on our servers
• Industry-standard encryption protects your financial information

5. Third-Party Services & External Links

This Site may contain links to third-party websites or services. SANCTUM PBC is not responsible for the privacy policies or security practices of third-party platforms.

Users should review third-party policies independently before sharing any personal information.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies (e.g., Google Analytics, Meta Pixels) to:

• Improve website performance and user experience
• Monitor traffic patterns and visitor behavior
• Deliver personalized marketing content (only if you opt in)

Disabling Cookies: You can adjust your browser settings to disable cookies, but this may affect Site functionality.

7. Data Security & Protection

We take reasonable precautions to protect your information, including:

• Secure servers and encryption methods
• Access restrictions to personal data
• Regular security audits and monitoring

However, no online platform is 100% secure. Users acknowledge inherent risks when sharing information online.

8. Data Retention Policy

We retain your data only as long as necessary for business, legal, and compliance purposes:

• Account & Service Data: Stored while active and for a reasonable period after
• Transaction Data: Retained for tax, legal, and regulatory compliance
• Marketing Data: Retained until you unsubscribe

You may request data deletion at any time (see Section 10).

9. Legal Compliance (GDPR, CCPA, etc.)

a. GDPR Compliance (For EU Users)

If you are an EU resident, you have the right to:

• Request access to your personal data
• Request corrections or deletion of your data
• Withdraw consent for data processing
• Request data portability

To exercise your rights, contact info@sanctumaspen.com

b. CCPA Compliance (For California Users)

If you are a California resident, you may:

• Request disclosure of data collected about you
• Opt out of data collection and sales (we do not sell personal data)
• Request deletion of your personal data

To submit a CCPA request, email info@sanctumaspen.com

10. User Rights & Data Access Requests

You have the right to:

• Request a copy of your personal data
• Request corrections or updates to your data
• Request data deletion (except where required for legal compliance)

To submit a request, email: info@sanctumaspen.com with the subject “Privacy Request.”

11. Email Marketing & Communications

By signing up for our newsletter or services, you consent to receive periodic emails. These may include:

• Educational content
• Event announcements
• Special offers

You may opt out at any time by clicking “Unsubscribe” in any email or contacting us directly.

12. Children’s Privacy (COPPA Compliance)

SANCTUM PBC does not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal data, contact us immediately at info@sanctumaspen.com to request removal.

13. Policy Updates & Notifications

We reserve the right to update this Privacy Policy at any time. Changes will be reflected with an “Updated On” date at the bottom of this page. Continued use of the Site constitutes acceptance of any changes. If significant changes occur, we will notify users via:

• A notice on our website
• An email notification (if applicable)

14. Governing Law & Dispute Resolution

This Privacy Policy shall be governed by the laws of the State of Colorado, United States.

• Disputes shall first be attempted to be resolved through mediation
• If unresolved, disputes shall be settled via binding arbitration
• Any legal claims must be filed exclusively in Pitkin County, Colorado

By using this Site, you waive any right to a jury trial or class action lawsuit.

15. Contact Information

For privacy-related inquiries, please contact:

SANCTUM PBC
Email: info@sanctumaspen.com
Website: Sanctumaspen.com
Business Address: PO Box 5487 Snowmass Village, CO 81615

Last updated: 12.4.2025